Which data do we need, and what do we do with them?
We need certain data for your online shopping at www.drkitzinger.com. This includes entering your full name, the invoice address and, if applicable, the delivery address (road with number, postcode, town, country), the telephone number, your e-mail address and a user name of your choice plus password. You need the user name and the password to log on in the online shop: the personal data pertaining to your address are necessary for the processing of your order. The telephone number is used should we need to contact you urgently if we have any queries.
These data guarantee that we carry out your order and that we can keep you up-to-date via e-mail. For each stage (e.g. receipt of advance payment, parcel number, etc.), you receive an e-mail which provides you with further information about the status of your order.For your security, Genova GmbH uses SSL encryption on all web pages which send personal data. Click here to view the certificate!
Cookies help us to identify you as our customer, and to guarantee the smooth processing of your order. You can decide whether the cookie should be permanently written (function: automatic log-in) or deleted following shopping. Cookies only require a tiny memory space, do not impair the function of your computer in any way, and do not contain any personal data.
How does Genova GmbH deal with your data?
We save your data in line with the Data Protection Act, and process them to the extent to which they are necessary for a business relationship. Apart from legal or official duties of disclosure, your data are only forwarded to third parties with the approval of the customer. You can check, change or delete your data via your customer account at any time.